Refund Policy

We offer a 30-day return window, allowing you to request a return within 30 days of receiving your item.

Kindly ensure you review the size chart and available color options before placing your order. Since our items are created upon order placement, we are unable to accommodate requests for refunds, returns, or exchanges for incorrect sizing. However, we accept refund and return requests solely for defective or damaged products.

For a return to be eligible, your item must remain in its original condition, unused, with tags attached, and in its original packaging. Additionally, you'll need the receipt or proof of purchase.

To initiate a return, contact us at If your return is approved, we'll provide you with instructions on how and where to send the package. Please note, items sent back without prior approval will not be accepted.

Damages and issues

Should you encounter a defective, damaged, or incorrect item upon delivery, please inspect your order immediately and reach out to us. This enables us to assess the issue and rectify it promptly.

Exceptions / Non-returnable items

Please be aware that certain items, such as face masks, mugs, or customized products, cannot be returned. For queries about specific items, feel free to contact us.

Unfortunately, sale items or gift cards cannot be returned.


Upon receiving and examining your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed via your original payment method. Note that processing time by your bank or credit card company may affect the refund's posting duration.